A Short Story about Installation and Remote Connection
A few months ago, we installed a new broaching machine at a big transmission parts manufacturing group. The group has factories in many cities. The factory we visited has more than ten broaching machines and thousands of broach tools which are allied in hundreds of transmission parts.
While completing the installation, our engineer requests the customer to provide their laptop for installing the necessary software to remotely link to the machine through it. The customer asked, “What are the advantages of doing this?” We replied that if they need us to check the machine or update the software in the future, we can link to it immediately instead of traveling for several days. It is a way to save lots of time and cost for both parties.
After we went back, the customer asked to change some of the terms on the interface according to their operators’ habits. It took only less than 30 minutes for updating and testing the program remotely. In the past, you might not ask your supplier to travel a long way to change two or three words. However, with our remote service, these fine tunes become possible.
Why choose Axisco?
It is recognized by the customers in more than 30 countries worldwide and has more than 35 years of experience. Our customers are all over the aerospace, automobile, gear, bicycle, hand tools, locks, hydraulic valve parts, electronic parts, and various hardware industries. We have a complete broaching solution, including CNC helical broaching machines, servo broaching machines, hydraulic internal broaching machines, and hydraulic external broaching machines. Machines are in different tonnages and different strokes according to customer needs. The professional team can quickly respond to various customized mechanisms, fixtures, tools, and automation integration needs.
We provide professional workpiece inspection equipment, including three-dimensional Mitutoyo CRYSTA-Apex S500, Mitutoyo two-dimensional altimeter, Mitutoyo surface roughness tester, Rockwell hardness tester, profile projector…, etc.
The warranty includes parts replacement, software renewal, professional consultation, and troubleshooting by our certified engineers. We care more than anyone about the smooth and safe operation of each equipment every day.